Privacy Policy
At Right Path Counselling, we value your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and store your personal information.
1. Collection of Personal InformationWe collect personal information that is necessary for us to provide our services, including:
Name, contact details (phone number, email address), and date of birthInformation relevant to your psychological care, such as medical history, mental health history, and treatment plansPayment information for billing purposesWe collect this information directly from you through our website, over the phone, or in-person consultations.
2. Use of Personal InformationWe use your personal information to:
Provide psychological services and careCommunicate with you regarding appointments, treatment, and follow-up careProcess payments and manage billingComply with legal and regulatory requirements3. Disclosure of Personal InformationWe may disclose your personal information to:
Healthcare providers involved in your care, such as your GP or specialistThird-party service providers who assist us in delivering our services, such as IT support or payment processorsLegal authorities, if required by lawWe do not sell or rent your personal information to third parties for marketing purposes.
4. Security of Personal InformationWe take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes implementing physical, electronic, and managerial safeguards.
5. Access to and Correction of Personal InformationYou have the right to access and correct the personal information we hold about you. If you wish to do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
6. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.
7. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Collection of Personal InformationWe collect personal information that is necessary for us to provide our services, including:
Name, contact details (phone number, email address), and date of birthInformation relevant to your psychological care, such as medical history, mental health history, and treatment plansPayment information for billing purposesWe collect this information directly from you through our website, over the phone, or in-person consultations.
2. Use of Personal InformationWe use your personal information to:
Provide psychological services and careCommunicate with you regarding appointments, treatment, and follow-up careProcess payments and manage billingComply with legal and regulatory requirements3. Disclosure of Personal InformationWe may disclose your personal information to:
Healthcare providers involved in your care, such as your GP or specialistThird-party service providers who assist us in delivering our services, such as IT support or payment processorsLegal authorities, if required by lawWe do not sell or rent your personal information to third parties for marketing purposes.
4. Security of Personal InformationWe take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes implementing physical, electronic, and managerial safeguards.
5. Access to and Correction of Personal InformationYou have the right to access and correct the personal information we hold about you. If you wish to do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
6. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.
7. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.